Prevail Credit Union

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24/7 Numbers to Call for VISA credit and Debit Cards

For urgent reporting of problems with your Prevail Credit, Debit, or ATM card(s), here are numbers to call, available 24/7:

Lost/Stolen Prevail VISA Credit Card: (800) 556-5678

Lost/Stolen Prevail Debit or ATM Card: (800) 472-3272

Declined or Restricted ATM/Debit Card Use: (800) 262-2024
Or outside the U.S. call collect, (973)682-2652


During business hours however, you may contact our helpful team of employees at:
Email: memberservice@prevailcu.com*
Phone: (206) 382-1888 or toll free at: (800) 248-6928

* Notice: In order to ensure that your private information remains secure, please do not include confidential personal information (account number, card number, SSN, etc.) when writing to this e-mail address. You may call us to deliver the confidential information or request that an encrypted e-mail channel be set up for you.


This Site is registered by Prevail Credit Union and is provided as a convenience for Prevail Credit Union members, their families, prospective members, and others interested in the uniqueness of credit union membership. Any unauthorized activity, use or intent to compromise the integrity of the contents of this Site is prohibited. Violators will be prosecuted to the full extent that the Law provides. Prevail Credit Union is not liable for the content or availability of businesses, associations or other entities whose web sites are linked to this Site.